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You are able to only modify it. I waited for an hour or so to the telephone to talk to a human. He was handy, but needed to redirect me to a different man or woman. I had been then on keep for one more hour. They provided me an improved offer, but it surely was not what was presented on line. Those people deals are For brand spanking new customers. To be a faithful customer I must pay out $seventy eight in comparison to $sixty for the new customer, to the service I needed.
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As for loyalty, there's no these kinds of matter anymore. Undergoing precisely the same issue with my Telus dwelling services. I’m done with them constantly increasing my agreement pricing. Likely again to Shaw when my contract operates out.
@Oleginza Wrote: I referred to as Telus CS at eight.55AM Mountain time and so they hanged up on me, indicating that I really need to simply call in the course of "normal office hrs". Is this for authentic?
If an automated assistant asks for The key reason why of your connect with, point out "I want to make payment preparations for my mobility Invoice".
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I just acquired precisely the same contact. She reported her name was Jennifer Smith (she experienced a thick accent. correct!) and experienced our telus acct amount. She stated she'd up grade the koodo mobile acct and also the telus property service account for the loyalty reward. She requested to get a $20 a person time set up price.
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Of course I tried chat and bought linked by using a Reside human being Nevertheless they informed me I needed to phone. Undecided just what the Reps to the chat can help with.
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